AUTO INSURANCE CLAIM REPAIR IN LONG ISLAND CITY
Auto insurance claim repair starts with a point most drivers do not know: in New York you choose the repair shop, not your insurer. An insurance company can recommend a shop, and usually will, but the decision is yours.
A1 Collision NY is at 4525 36 Street, Long Island City 11101, open Monday through Sunday, 9:00 AM to 6:00 PM. Call (212) 564-7100.

INSURERS WE WORK WITH
We have been endorsed by major auto insurance companies and deal with their adjusters regularly, including:
- AAA
- State Farm
- Progressive
- Allstate
- Geico
- Nationwide
If your insurer is not listed, it does not matter. We can still do the work and submit the estimate.
HOW AUTO INSURANCE CLAIM REPAIR WORKS HERE
- Get the car to us. If it is not drivable we can arrange towing. Where a car is towed to often decides where it gets repaired, so call before you have it moved.
- We write an estimate. Detailed enough to submit with a claim.
- We deal with the adjuster. Directly, so you are not relaying messages.
- Supplements get documented. More damage is almost always found once panels come off. That is raised with the insurer, not absorbed quietly or sprung on you at the end.
- Post-repair inspection with you. You see the work and get the final invoice before the keys go back.
WHAT TO BRING
- Your claim number and the adjuster’s contact details, if you have filed already
- The police report number where there is one
- Your policy details
If you have not filed yet, we can write the estimate first so you know what you are dealing with. Related: auto body shop and car painting.
FREQUENTLY ASKED QUESTIONS
Can my insurance company make me use their shop?
No. In New York you choose the repair shop. An insurer can recommend one, and often will, but the choice is legally yours.
Do you handle the paperwork with the adjuster?
Yes. We deal with adjusters directly during the repair, including supplements when additional damage is found once panels come off.
What if the estimate goes up mid-repair?
Hidden damage is common on collision work. It gets documented and raised with the insurer as a supplement, so you are not presented with a surprise at the end.
Which insurers do you work with for auto insurance claim repair?
We handle auto insurance claim repair for AAA, State Farm, Progressive, Allstate, Geico and Nationwide among others. An insurer not on that list is not a problem.
COME IN OR CALL
A1 Collision NY & Auto Care, 4525 36 Street, Long Island City 11101. Open Monday through Sunday, 9:00 AM to 6:00 PM. Call (212) 564-7100 or get in touch.
BEFORE YOU FILE
- What the collision repair process involves
- Suspension repair, commonly needed after an impact and often missed
WHILE YOUR CAR IS HERE
- Car rental, usually covered by a comprehensive policy
- How the estimate is written