TERMS OF SERVICE
These terms cover use of a1collisionny.com and the repair work we carry out. Last updated 22 August 2026. A1 Collision NY & Auto Care, 4525 36 Street, Long Island City 11101, (212) 564-7100.
ESTIMATES AND AUTHORIZATION
An estimate is our assessment of the work visible at the time it is written. Collision damage frequently extends behind panels and is not visible until teardown. Where additional work is found, it is documented and raised with you, and with your insurer where there is a claim, before it is carried out. No additional work is done without authorization.
WARRANTY
All auto body work carries a one year warranty. A two year extended warranty is available for purchase. The warranty covers defects in the work we performed. It does not cover new damage, ordinary wear, or the consequences of an accident occurring after the repair.
PAYMENT
We accept cash, Visa, Mastercard, American Express, Discover, Voyager Card and major debit cards. Where an insurer is paying, any deductible remains payable by you. Payment is due on collection unless agreed otherwise in writing.
VEHICLE COLLECTION AND STORAGE
Please collect your vehicle promptly once we tell you it is ready. Vehicles left beyond a reasonable period after completion may attract storage charges, and we will tell you before any such charge applies.
YOUR CHOICE OF REPAIR SHOP
In New York you choose the repair shop, not your insurer. An insurer may recommend a shop; the decision is yours. See insurance claim repair.
USE OF THIS WEBSITE
Content on this site is provided for general information about our services. Vehicle-specific advice depends on the vehicle, so nothing here replaces having the car looked at. We try to keep the site accurate and available but do not guarantee it will be uninterrupted or error free.
CONTACT
4525 36 Street, Long Island City 11101. Phone (212) 564-7100. Email info@a1collisionny.com. See also our privacy policy.
See also Privacy Policy. For repair work, visit our auto body shop or contact A1 Collision NY.